L/Certified Lexus Cars for Sale near Charlottesville, VA

“ These guys are the greatest. We had a really interesting miscommunication on both of our parts. It was remedy beyond my expected satisfaction. I give them a 10 on a scale of 1 to 5. ”

“ Efficient and timely service. ”

“ Harry was very helpful and competent! ”

“ Overall a very good experience. The staff answered most of my questions no problem. Elyse and Chase were very helpful along the way. Thank you guys! ”

“ Great sevice! Harry at Lexus of Richmond was amazing! Very knowledgeable and was honest informing me of the maintenance needed to keep my car running smoothly. Khazi was also amazing at check out helping me research previous services I had done to keep track. Thank you both! ”

“ I thank our Service Agent Harry for handling the servicing our car. My service check-in was handled very quickly and I was on my way to continue my day. Kudos to you, Harry.Our service was also completed in the timeframe stated. Additionally our vehicle exterior & the front driver/passenger side was also cleaned. Thank you for excellent service!! ”

“ Excellent experience with Sheehy Lexus. Harry was great. He kept me informed and seemed honest about recommended work to be done—mostly because he didn’t recommend any! Usually, I expect the dealer to insist work be done immediately, but that’s not the case here. Only took my truck in to address recalls, but they reviewed the vehicle and provided preventative maintenance recommendations at no additional cost. Great experience! ”

“ Great service. Efficient and informative ”

“ Zach provided awesome customer service!!! Thank you ”

“ Always five star service! ”

“ Kyle was great during my service appt and explained everything very thoroughly. And she also made sure I understood the questions I have regarding the prepaid service plan I bought when I bought the car. ”

“ Ronney Thomas was exceptional and ensured I was well taken care of. The process was seamless and hassle-free. ”

“ Great service experience. It was easy to schedule my appointment. I’m the service representative was friendly and courteous. He answered all my questions.the lounge area is nice. There are outlets and snacks.Overall 5 star service experience ”

“ I been purchasing vehicles from Lexus dealership in Richmond for so long … anytime I need a vehicle that’s where I go.Great experience, always courteous, knowledgeable, and friendly…great place….but my go to guy is David Mickens at sheehy lexus in Richmond.i been dealing with him for a long time now excellent service. ”

“ Car pickup service went smoothly. Scheduling was straight forward. Craig was very helpful with recommendation’s. Good experience. ”

“ The service was fantastic and the waiting area is warm and inviting. It was the first time a dealership offered to was my car after the service. Very happy with the high touch Sheehy Lexus provided. ”

“ Best experience I’ve had since the purchase of my vehicle! ”

“ I had a wonderful service experience with Harry. He met me at my car, knew who I was and kept in me in the loop throughout the entire service. He’s such a nice guy. My loaner was ready and I was out of the dealership in a matter of minutes.Great job Lexus! ”

“ Working with Premier auto‘s of Dallas was awesome. These guys made the process so smooth and easy. They have quality cars. Will definitely buy from them again. ”

“ Had service done on our Lexus thought I made an appointment but I missed one step. So there was no appointment but they worked us in anyway. The service writer has always gone out of his way to help us. Would recommend this dealership ”

“ Kyle is very conscientious, she does her job accurately consistently well. It’s always a pleasure to visit she Lexxus as they make your wait time very accommodating with food and luxury relaxation. The service department is exceptionally fast. I give it five stars. ”

“ Great experience. Excellent service. And walked away with the car we wanted. ”

“ Professional service +Friendly staff =Very happy customer! 😁 ”

“ Personable, accommodating, informative staff. Pleasurable purchasing experience. Recommend the dealership highly. ”

“ Kyle was very professional and customer focused. ”

“ excellent service ”

“ Always a great experience with Sheehey Lexsus of Richmond. The service & personal attention is A-1! Thank you Michael Stith for your professional help! My car is running like new, I will make an appointment for full detail soon!!!!!! ”

“ Quickly serviced my vehicle. Very comfortable waiting area ”

“ I had a great experience ”

“ Great customer service! Replaced a tire while traveling and back on the road! Craig was excellent and I highly recommend this dealership. ”

“ very good service ”

“ Great job - as always ”